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MY RESUME
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Darlene Kelly is a passionate aspiring mental health counselor seeking a position in a professional environment using her exceptional work ethic and her organizational, interpersonal, and multitasking skills to pursue a career in the Behavioral Health field. Darlene has excelled in every position she held rising to the top of her field. Darlene is currently working on her master’s degree in mental health counseling.
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EDUCATION
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Graduation 2022 | Grand Canyon University | Phoenix, AZ
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Aug. 2015 | Utah State University | Logan, UT
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May 2002 | State Art Institute | Cordenons (PN), Italy
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Master of Science, Mental Health Counseling (3.96 GPA)
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Bachelor of Science, Psychology (3.5 GPA) | Minor in Sociology
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Graphic Design Diploma
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PROFESSIONAL HIGHLIGHTS AND AFFILIATIONS
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- Member of the American Counseling Association (ACA)
- Member of the Virginia Counselor Association
- Member of the Alpha Chi, National collage Honor Society
- Pro-Counselor Certification with NBCC National Board of Certified Counselors
- EFT & TFT Tapping Practitioner Certified
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- Basic Life Support Certification – Completed in 2020
- Regional Manager, Leasing Expert, Property Manager for Concept Property Management
- Awarded Manager of the Month (5 consecutive months)
- Maintained 100% occupancy and 100% leased at several communitiesYour Content Goes Here
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SKILLS AND PROFICIENCIES
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- Child/Adolescent Therapy
- Individual Therapy
- Group Therapy
- Highly organized and performance-driven
- Excellent communication skills
- Quality management
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- Goal-Oriented
- Team Player
- Great supervisory skills
- Superior conflict resolution
- Strong empathy
- Detail Oriented
- Utah Residential Property Law training through Kirk Cullimore Law Office
- Microsoft Office Suite (Word, Excel. PowerPoint)
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EXPERIENCE
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Clinical Mental Health Therapist Intern
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May 2021- current | Counseling of Alexandria
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- Provide individual and family therapy sessions using evidence-based treatment
- Create and implement treatment plans and modified goals as needed
- Provide comprehensive and ongoing assessment
- Involving and educating family members and other natural support systems to the extent possible
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Residential Counselor
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March 2021- current | Youth for Tomorrow
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- Oversee physical care of YFT residents
- Development of acceptable habits and attitudes for YFT residents
- Management of resident behavior
- Assist in meeting the goals and objectives of any required service plan.
- Oversee physical care of YFT residents.
- Development of acceptable habits and attitudes for YFT residents.
- Management of resident behavior.
- Assist in meeting the goals and objectives of any required service plan.
- Responsible for guidance and supervision of the residents/children to whom assigned.
- Responsible for the coordinated supervision of the residents to include but not limited to continued awareness and ability to give an account of each resident location upon request.
- Confirm census count received from prior on-duty staff prior to assuming floor responsibilities. Census count must agree prior to shift departure.
- Confirm status and location of assigned residents every 15 minutes and if assigned to work overnight shift, every 30 minutes.
- Completely and accurately document any required forms, particularly the daily log. This is to be completed prior to the ending shift
- Oversee physical care of YFT residents.
- Development of acceptable habits and attitudes for YFT residents.
- Management of resident behavior.
- Assist in meeting the goals and objectives of any required service plan.
- Responsible for guidance and supervision of the residents/children to whom assigned.
- Responsible for the coordinated supervision of the residents to include but not limited to continued awareness and ability to give an account of each resident location upon request.
- Confirm census count received from prior on-duty staff prior to assuming floor responsibilities. Census count must agree prior to shift departure.
- Confirm status and location of assigned residents every 15 minutes and if assigned to work overnight shift, every 30 minutes.
- Completely and accurately document any required forms, particularly the daily log. This is to be completed prior to the ending shift
- Responsible for guidance and supervision of the residents/children to whom assigned.
- Responsible for the coordinated supervision of the residents to include but not limited to continued awareness and ability to give an account of each resident location upon request.
- Confirm census count received from prior on-duty staff prior to assuming floor responsibilities. Census count must agree prior to shift departure.
- Confirm status and location of assigned residents every 15 minutes and if assigned to work overnight shift, every 30 minutes.
- Completely and accurately document any required forms, particularly the daily log. This is to be completed prior to the ending shift
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Real Estate Agent and Property Manager
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May 2014 – September 2019 | Equity Real Estate
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- Analyzed market trends, conditions, and activities to advise clients and develop competitive market proposals
- Cultivated relationships with banks, appraisers, mortgage lenders and brokers to support the full home buying process
- Accompanied buyers during to and inspections of properties, advising them on the suitability and value of the homes
- Attended real estate seminars and training sessions
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Secretary
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December 2013 – December 2015 | Tooele County Landfill
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- Collect Funds from customers and operate scale house
- Answer phones and address questions and concerns
- Prepare and mail invoices
- Customer Service
- Office responsibilities including but not limited to process paperwork, carry out instructions, maintaining records, and organize paperwork).
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Branch Supervisor
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September 2013 – December 2013 | TCF Bank
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- Responsible for operation
- Head of sales
- Customer Service
- Teller assistance
- Handling checking, saving, loans, and CD’s
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Property Manager, Regional Manager, Leasing Expert
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October 2010 – September 2013 | Concept Property Management
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- Responsible for all phases of the operation of the community, including, but not limited to, general administration and maintenance of the property, direction and control of all personnel and resources, ensuring that the property is maintained and in good physical condition with a stabilized fiscal operation.
- Increased occupancy immediately when taking over any properties.
- Manage and maintain property budget to meet net operating income goals while increasing cash flow.
- Maintain an average occupancy of 96% at all properties managed.
- Hired and trained new employees while ensuring they are familiar with and understand Concept Properties policies and procedures, safety and fair housing law guidelines and liability concerns
- Represent Concept Property in professional trade organizations and investors to promote company awareness and excellence while furthering personal network and education.
- Initiated and managed property improvements including, capital, landscaping, aesthetics, etc.
- Contact, review, and structure all new vendor accounts
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LANGUAGES
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Italian (native tongue) ▫ English (fluent) ▫ Spanish (Basic)
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